@book{5247,
	author = {World Health Organization. Regional Office for Europe. and Garcia-Barbero,_Milagros.},
	title = {Evaluating hospital effectiveness and efficiency : proceedings from a WHO Workshop, 30 September-2 October 1997, Milan, Italy.},
	publisher = {Fondazione Smith Kline,},
	year = {2000.},
	address = {Milan : }
}